Ratings in depth
Easy of use
eFax (www.efax.com) is a best online faxing services which is one of largest supplier in the internet faxing world with over 11 million customers. eFax is owned by J2 Global Communications and as a world-class Internet fax solution, eFax delivers you to quickly access faxes from your desktop, laptop, wireless device and includes the largest selection of toll-free and local fax numbers worldwide.
eFax Review on Price Value
eFax has two eFax plans; eFax plus and eFax Pro. The eFax Plus costs $16.95/month with an annual membership which includes 150 FREE pages/month (receiving/sending) and after $0.10 cents/page if you go over the amount. As for the eFax Pro costs $19.95/month, plan customers will get 200 FREE pages/month (receiving/sending) and after $0.10 cents/page if you go over the amount. Both plans are free to setup and come with a free trial period of 30 days.
eFax Review on Features
eFax comes along with some compelling features and a few of the standout features are their large File sharing and Digitized Signatures. The Large File Sharing enables customers to send large files that are too much too handle for an email. The Digitized Signature can be added to a document which means you don’t have to sign, print or scan it to the document. Some of eFax additional features include:
- Searchable Faxes
- Fax Preview
- Expanded coverage
- 5 emails
- Toll Free/Local Numbers
Besides this, eFax gives their customers have the option to, “Scan and Fax” if there’s a scanner attached to their PC. And what’s more is faxes can be resent from the sent faxes log and Fax reports can also be tracked online.
When talking about faxing with ease, eFax tops the list. It’s very easy to install and you can be up and running under five minutes via online portal. What makes eFax usability good is that users can send/ receive up to 5 email addresses all at one time, as long has the total file doesn’t exceed 5MB. eFax is visual friendly and easy to navigate and manage your account, since the home screen is split into 4 main categories which are; Send Faxes, View Faxes, Update Account & Help.
eFax Customer Support
eFax offers their customers by three channels; Live chat, email and phone. Most customers from reviews sites have stated that eFax live chat and phone support was good and all their questions were answered. The company also has an online FAQ and documentation section to further assist customers. With so many ways to eFax support team, it’ll be easy to get your problem solved quickly.