RapidFax Review

Ratings in depth

  • Support
  • Features
  • Easy of use
  • Price
9.8 10 Very good

RapidFax (www.rapidfax.com) is one of the best online fax services providers and best suited to individuals and small businesses that need better fax solution, the company offers only Internet faxing service plan. . RapidFax is another service offered by the conglomerate J2 Global Communications. With RapidFax, their service reduces the faxing process by eliminating the need for a fax machine and a dedicated line.

RapidFax Review on Price Value

Interested buyers are first given a free trail for a month to try out the fax utility. Once the period is over, the user must pay for the services. The Individual and Small Business Plan include sending or receiving fax through an email. The cost of the plan is $9.95 per month where the user can send or receive 300 faxes per month. Additional fax pages will cost $0.80 per fax. The rate is for US clients with the sender or receiver having a US fax number. For non US customers, there are separate and additional charges.

RapidFax Review on Features

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RapidFax has plenty of features that come along with their plans. RapidFax allows customers to port additional fax numbers to your account, so you aren’t limited to just your one fax number. Some of RapidFax additional features are:

  • After signup – Send faxes immediately
  • Toll-free/local numbers (No extra charge)
  • Easy to use web fax interface gives you freedom to fax from anywhere
  • Send/receive multiple faxes at multiple times
  • No software or hardware to purchase or maintain

Besides this, RapidFAX supports a variety of different file formats such as PDF, Microsoft documents, and numerous graphics formats like PNG and JPEG. Coversheets are also included in RapidFAX and are enabled by default.

RapidFax Review on Fax Receiving

The operation of sending or receiving fax is very simple. It can be done in two ways – through user’s email or through the online interface of RapidFax. The user needs to just open Windows 2003 or Windows 2007 and check into the Internet Fax option in the word processor. The fax is attached and sent. The fax receiving utility is simple as it seamlessly integrates with the word processor without creating a fuss. There is a dedicated fax number which is provided to the user by RapidFax once the user buys a plan. When the user opens the inbox of the email account, the fax is highlighted as an attachment. It can be in a PDF format. The user can also log in to RapidFax account in its website and check the fax in the inbox. The fax service can be added as an add-on tool to the existing word processor by tweaking the registry. Uninstalling the utility can also be done in a jiffy.

RapidFax Review on Customer support

Rapidfax is simple, flexible, and useful online fax service provider. New users or existing users can check the customer support page for help. They can either email the technical helpdesk for help or speak to a customer care representative. The US residents can call the customer support desk at (888) 805 4441. There are a series of frequently asked questions (FAQs) offered by the company. If users cannot get their required answer through this list, they can seek more tips and information by sending an email to the helpdesk.

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